Client Implementation & QC Manager
Freemarket is a specialist in cross-border payments and currency exchange. It works with businesses to accelerate growth by giving them access to cross-border payments and currency exchange optimised for their needs. Freemarket does this by blending its own technology, insights, experience and industry connections with the best technology and banking service infrastructures available.
Freemarket’s platform gives brands access to speed and cost benefits previously reserved for only the biggest businesses. Freemarket’s vision is to create a world where every company has the freedom to do business across borders using its own optimised cross-border payments network to make instant, transparent payments that will drive growth.
We offer great growth opportunities and a fantastic benefits package (pension scheme, private healthcare, perkbox, life insurance etc.).
At Freemarket we place our clients first and we are always looking to improve our client journey and user experience. Our service delivery is a blend of both technology and people, designed to create savings and drive operational efficiencies. As a part of our strategic development and continued improvement of our platform business, we are now looking to grow our Client Implementation team.
The Client Implementation Manager will work alongside the Commercial, Client Support, Banking, Operations, Compliance and Technology teams and will be responsible for the implementation of Freemarket’s solution for its’ clients. Specifically, we want to onboard our new clients faster and more efficiently so that they can start using our services sooner.
This is an exciting role for a driven and ambitious personality. You will be the primary point of contact for our new clients, whilst managing client implementations end-to-end. This can consist of gathering initial key data, assisting compliance with onboarding, quality checks of new accounts, and training and activation of clients.